Mersey Tunnel Tours
Tours run on a Tuesday, Wednesday, Thursday at 5pm, and Saturday mornings at 10am. We do ask participants to be at Georges Dock Building 15 minutes before tour starts.
Do I have to book to come on a tour?
Yes, pre booking is essential as there are only a limited number of places available.
How long are the tours?
The tour usually takes around 2- 2 ½ hrs depending on the size of the group.
How much are the tours?
The tours cost £8 plus booking fee per person, there are no concessions.
How do I pay for the tour?
Tours are paid at time of booking via Ticket Quarter. Payments for groups require a £96 deposit, paid at the time of booking. Groups - If paying via a cheque then payment should be with us within 2 weeks of the booking being made. The remaining balance is to be paid 2 weeks prior to the tour, either via credit/debit card or cheque. Cheques are made payable to Merseytravel.
Is there any parking?
We offer no onsite parking. There is parking in Liverpool One which is about 5 minutes walk or if coming in the evening tour there are pay and display bays beside the Cunard building (the 2hr parking restriction ends at 6pm). There is also parking available at the Capital car park situated just off the Strand.
Do you do any alternately timed tours?
Yes, we offer a tour on a Saturday Afternoon at 1.00pm for organised groups of 12-24 people. Other times can be arranged subject to prior arrangement. If an evening tour is booked out fully by a group, a start time of up to 6pm can be offered. Please contact email@example.com or 0151 330 4504
Do you offer educational/special needs group/specialist tours?
Yes, education or groups with special needs can be offered a slightly shorter daytime tour (guide availability permitting) please refer request to firstname.lastname@example.org or 0151 330 4504. These tours are charged at £96 and can be invoiced if required. Regarding Engineering tours, these can also be organised by prior arrangement.
How many people can I bring?
There are a maximum number of 24 people per tour. If a tour has less than 5 people booked on it then participants will be asked to come on an alternative date.
Are children allowed on the tour?
Children aged 10 and over are allowed on the tour, there must be 1 adult to 2 children. Larger groups of children can be accommodated by prior arrangement.
What type of clothing should I wear?
Warm clothing and comfortable shoes are recommended. The industrial area can be a little cool and dusty so darker clothing is advisable.
How many steps are there?
There are approx 600 steps, but these are taken in sections, the largest being 120 steps in one go, which is down to the road deck. They are all normal concrete stairs apart form a small section of metal stairs, which spiral down under the road deck. There are no vertical ladders.
Is there a lift?
Yes there are 2 lifts; however, we cannot guarantee that these will always be working, so participants must be able to manage all stairs if necessary.
Can I take photographs/video footage?
Yes, photographs can be taken anywhere apart from on the road deck area where flash photography is forbidden. Short bursts of video for personal use are permitted.
Are there any toilets on the tour route?
No, the only toilets available are at the beginning and end of the tour.
Is the tour ok for people who suffer claustrophobia?
We have had people who suffer from claustrophobia who have been fine throughout the tour, however we have had people who haven’t and they have had to leave the tour early. There are no confined spaces but obviously, you will be underground.
Do you sell gift vouchers?
Yes, we do. Gift vouchers are £8 each and are available on 0151 330 4504
Do you allow guide dogs on the tour?
Unfortunately we cannot accommodate guide dogs. The tours are unsuitable for anyone with sight problems.
Is it well lit?
The majority of the tour is in large well lit areas but the Exhaust Chamber and air inverts have slightly decreased lighting but are still categorised as ‘safe working lighting’
Are there any rats?
In 12 years of running the tours we have never come across a rat. They will be up at the entrances where there is a food supply but there is nothing for them to eat in the areas that we go.
Can I take a bag?
We have a secure room where we can lock away large bags and luggage. Small bags are permitted but bear in mind you will need a free hand to use the stairs safely.