Who We Are
The ACC Liverpool Group Limited (ACC Liverpool Group, we, our, us)
Use of Personal Information
We may use your personal information to assist and enable us to provide our services to you. We may also collect information about your visits to our website(s) in order to help to personalise your experience and for us to improve our services. Other information is voluntary such as whether you want to hear from us about new events or services. We will make it clear which personal information you have to give at the point of collection. We are committed to safeguarding your personal data and take our legal and ethical obligations in the regard very seriously.
Please note that for events forming part of the government’s Event Research Programme, Ticket Quarter will be acting as a Data Processor for the project. The Data Controller will be The Department of Culture, Media and Sport (DCMS). Any special category data collected as part of this project by DCMS will not be shared with Ticket Quarter. You can view the DCMS privacy notice here.
Your contact information will be retained in accordance with the UK Government COVID-19 guidance. This information may be shared with NHS Test and Trace if required. Further information can be found here
You have the following rights under the data protection laws:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
- The right to complain to the ICO (the Information Commissioner's Office). The ICO is an independent body responsible for making sure that organisations comply with data protection laws.
Contact Us and Questions
If you wish to make a request of your rights, or if you have any questions or concerns about how we handle your personal information, please write to us by email to firstname.lastname@example.org or by post to Data Protection Officer, The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, Liverpool L3 4FP.
You have a right to object to direct marketing from us, if you would like for us to stop marketing to you, please email email@example.com or click on the ‘unsubscribe’ link that appears in all emails we send.
We are what is known as the “data controller” of the personal information you provide to us. This term means we control the way your personal information is used and processed. We are registered with the UK Information Commissioner’s Office (ICO) Our registration number is Z2822606.
ACC Liverpool, Ticket Quarter, Exhibition Centre Liverpool and M&S Bank Arena are trading names of The ACC Liverpool Group Limited. The ACC Liverpool Group Limited, a company incorporated in England with registered number 5204033 (VAT number 902 5534 7) and having its registered office at Kings Dock, Liverpool L3 4FP (“The ACC Liverpool Group”). The ACC Liverpool Group Ltd is a company controlled by a local authority within the meaning of Part V Local Government and Housing Act 1989. The controlling authority is Liverpool City Council.